Hi, I am Dr. Monroe. I am a professor in computer networks
and connectivity. Now
that I am retired, I spend my days uncovering Internet scams and
notifying the public
There are lots of different permutations of this scam, but here is how it works:
Permutation #1: Internet Based Phone Scam Via Email
You
receive an email, typically with a subject line of "*ALERT*" or "Unpaid
account." The message, which is being spammed across the Net, says:
I am writing to give you a final 24 hrs to settle your outstanding account.
If
I have not received the settlement in full, I will commence legal
proceedings without further delay. If you would like to discuss this matter
to avoid court action, call Mike Murray at Global Communications at +1
809 496 2700.
Permutation #2: Phone Or Pager Scam
You
receive a message on your answering machine or your pager which asks you
to call a number beginning with area code 809. The reason you're asked
to call
varies: it can be to receive information about a family member who has
been ill, to
tell you someone has been arrested or died, to let you know you have won
a
wonderful prize, etc. In each case, you're told to call the 809 number
right away.
Since
there are so many new area codes these days, people unknowingly return
these calls. If you call from the US, you will apparently be charged $25
per-minute! Sometimes the person who answers the phone will speak broken
English and pretend not to understand you. Other times, you'll just get
a long
recorded message. The point is, they will try to keep you on the phone
as long as
possible to increase the charges. Unfortunately, when you get your phone
bill,
you'll often be charged more than $100.00.
Here's
why it works: The 809 area code is located in the Caribbean. The 809 area
code can be used as a "pay-per-call" number, similar to 900 numbers in
the US.
Since 809 is not in the US, it is not covered by US regulations of 900
numbers,
which require that you be notified and warned of charges and rates involved
when
you call a "pay-per-call" number. There is also no requirement that the
company
provide a time period during which you may terminate the call without being
charged. Further, whereas many US phones have 900 number blocking (to avoid
these kinds of charges), 900 number blocking will not prevent calls to
the 809 area
code.
We
recommend that no matter how you get the message, if you are asked to call
a
number with an 809 area code that you don't recognize, investigate further
and/or
disregard the message. Be *very* wary of email or calls asking you to call
an 809
area code number.
It's
important to prevent becoming a victim of this scam, since trying to fight
the
charges afterwards can become a real nightmare. That's because you did
actually
make the call. If you complain, both our local phone company and your long
distance carrier will not want to get involved and will most likely tell
you that they
are simply providing the billing for the foreign company. You'll end up
dealing
with a foreign company that argues they have done nothing wrong.
We'd
like to thank Paul Bruemmer and Brian Stains for bringing this scam to
our
attention -- both will receive Internet ScamBusters! tee shirts. This scam
has also
been identified by the National Fraud Information Center and is costing
victims a
lot of money.